Policy Center
Policies, Privacy, and Service Governance
A central entry point for privacy, AI support, publication rules, medication safety, and service policies to reduce customer confusion and operational disputes.
Privacy policy and personal-data rights
Explains how the website collects, uses, and protects personal data, and how customers can request access, correction, deletion, or restriction under Taiwan privacy law.
Personal-data rights request
Customers can submit privacy-rights requests through this entry point, and the admin system retains processing records.
AI support usage notice
AI support answers mainly from website content. Sensitive, high-risk, or medical-judgment questions are escalated to humans, and conversations are retained under governance rules.
News and announcement publication rules
Announcements, news, and FAQ content must be based on pharmacy-verifiable information. AI can help draft content, but human review remains required before publication.